Categories, Projects and Tasks

What is a category?

A category groups related projects, for example by client or department. Categories are optional and have a color that appears throughout the app and in the charts. They can be archived.

What is a project?

A project holds your tasks and is the level billing and reports usually revolve around. Every project has a color and can set a default hourly rate and default rounding rule that new tasks inherit. Projects can be archived.

What is a timed task?

A timed task is the classic start/stop tracker, billed by the hour. It belongs to a project, can have timed subtasks, and carries its own hourly rate, budget and rounding rule.

What is a fixed-rate task?

A fixed-rate task bills a flat price per unit, such as per deliverable or expense, instead of by the hour. The billable line items are its subtasks; the task itself only acts as a grouping container.

What is a mileage task?

A mileage task tracks business trips and bills by distance. Start and end addresses are recorded automatically. Mileage tasks can’t have subtasks.

What is a subtask?

A subtask belongs to a timed or fixed-rate task and splits it into smaller billable pieces. Subtasks are optional and inherit their parent task’s hourly rate unless you set your own.

What is a non-working record?

A non-working record covers time you’re not working, such as vacation, sick days or public holidays. It can span several days, a full day or part of a day, and counts against your working schedule, so absences don’t show up as undertime. See How do I record vacation, sick days or public holidays?

Tracking Time

Can I run several timers at the same time?

Yes. In Settings > General you can choose whether starting a new timer stops the others, or whether several tasks run in parallel.

Why did my time entry disappear after I stopped the timer?

Tyme discards entries shorter than a minimum duration that you can set in Settings > General. This keeps accidental taps from cluttering your records.

What is the difference between Slot and Cluster mode?

Each project has one of two tracking modes. In Slot mode, which is the default, every start and stop creates its own time entry with start and end times. In Cluster mode, repeated starts and stops on the same task on the same day are combined into one entry, which records only the duration.

How do I pause a timer?

Tyme doesn’t have a separate pause button. Switch the project to Cluster mode (Project > Edit). Interruptions on the same task that day are then combined into one entry, so you don’t get a new entry for every break.

Why do I only see durations, not start and end times?

The project is probably in Cluster mode. Switch it to Slot mode (Project > Edit). Also check whether one of the grouping options is selected in your export.

How are breaks tracked?

You don’t log breaks by hand. Any gap between two entries that falls within the minimum and maximum break length you set is shown as a break in reports. You can find the break settings under Tyme > Settings > Working Hours > Breaks.

What happens to my timer if I step away or my Mac sleeps?

While a timer runs, Tyme watches for system-wide inactivity. The default threshold is 30 minutes, and you can change or disable it in Settings. When you return, Tyme asks what to do with the idle time: keep it, stop at the moment you went idle, stop and switch tasks, or move the idle time to another task, such as a “Meeting” task.

How do I backdate a timer I forgot to start, or stop one in the past?

On Mac, use the menu bar item. You can move the start time back in steps of 1, 5, 10 or 30 minutes, forward by 5 minutes, or snap it to the end of your last entry. You can also stop a timer as if it ended earlier. Afterwards, you can always adjust times manually in the time entries screen or create new times by hand.

Can I start and stop timers from my phone, watch or a shortcut?

Yes. You can control timers on iPhone and iPad, on Apple Watch, from the Lock Screen and Dynamic Island, with Siri, and with Shortcuts. On Mac you can also use keyboard shortcuts and system-wide hotkeys. See the sections on each device below.

Projects, Tasks and Budgets

How do I set a budget for a project or task?

Enter a planned time or a planned budget. Tyme recalculates the other figure from the hourly rate, so you can set a budget in hours or in money and get the matching value. Statistics and the Dashboard show actual against planned figures. For tasks with subtasks, the remaining budget adds up across all subtasks.

Can a budget reset every month, for example for a retainer?

Yes. A project or task budget can reset daily, weekly (on a chosen weekday), monthly (on a chosen day), or yearly (in a chosen month). This suits retainers and subscriptions billed by period.

What is the difference between archiving and completing?

Archiving hides a project or category from your active list. Completing marks a task as done and records the completion date. Both hide items by default, and they still appear in reports. Find archived projects on Mac under Projects > Search & Filter > Archived, or on iOS under Projects > Filter icon > Search & Filter > Archived.

If I change a rate, do old totals change?

Yes. Tyme always calculates totals live from the data. However, once you mark a task as completed, its hourly rate and rounding options can’t be changed anymore.

How do project defaults work?

A project can have a default hourly rate and a default rounding rule. New tasks inherit them, and you can override them for each task. Subtasks inherit the hourly rate of the parent task unless you set your own.

How do I duplicate a project or task?

On Mac, use Duplicate (⌘D), or Copy and Paste (⌘C and ⌘V). Pasting creates copies of the projects, tasks or records. On iPhone, use the Duplicate option in the context menu.

Rates, Billing and Rounding

How does time rounding work?

Each timed task can round the duration of a time entry down, to the nearest unit, or up, to a number of minutes you set, for example up to the next 15 minutes. Rounding is applied when the totals of individual entries are calculated. Your recorded start and end times stay unchanged. If totals look different from the times you see, check the rounding setting on the task.

What does “non-billable” mean?

Non-billable time is still tracked and appears in reports. None of the exports include these tasks unless you explicitly allow it.

What do Unbilled, Billed and Paid mean?

Each time, mileage and expense entry has a billing status. This shows what you’ve invoiced and what has been paid. To change the billing status of time entries, select one or more entries (with Shift- or ⌘-click, or ⌘A for all). Then right-click and choose Paid or Billed. When you export time entries, you can also have automatically exported entries marked as billed.

How do I see revenue instead of hours?

Press ⌘B on Mac to switch the whole app between duration and revenue. Projects, Records and Statistics all update. On iPhone, open the options (…) menu and choose Show Revenue.

Working Time, Overtime and Absences

How do I set my working hours?

Under Settings > Working Times, set your expected hours for each weekday. The default is 8 hours Monday to Friday and 0 hours at weekends. Over- and undertime are calculated from this schedule and shown in widgets, complications, the day progress ring and the statistics.

Why did my past overtime change after I edited my schedule?

Tyme keeps a history of schedules with effective dates. Past periods are measured against the schedule that applied at the time, so changing your schedule today doesn’t rewrite the past. If a past period has changed, check the dates on your working times.

How do I record vacation, sick days or public holidays?

Add a non-working record. The categories are Vacation/Holiday, Sick, Public Holiday, Overtime Compensation, Special Leave and Other. Each can cover several days, a full day or part of a day, and counts against your working schedule.

Reports and Export

Which export should I use?

Use the PDF Timesheet Projects for a classic list of entries with notes and a per-task sum table. The PDF Worksheet is a compact daily or period overview with breaks and overtime. The PDF Project Report gives clients a summary of billable, non-billable, active and completed tasks. CSV suits spreadsheets, and JSON suits scripts and automations.

How do I export a timesheet without listing every start and stop?

When you export, choose the grouped option. Entries are then combined into one row per task per day, with or without splitting by subtask.

Why is my exported PDF empty?

Check that:

• the selected date range contains time entries,
• the projects you selected have entries in that period,
• the tasks are billable, or you’ve chosen to include non-billable tasks,
• the entries have a duration greater than zero.

How do I see where my time goes?

The Statistics screen shows worked hours per day, week or month, actual against planned figures, workload against your schedule, a detail view of your days, breaks, and pie charts by project, category, task or subtask. All charts use the same date range and filters as the rest of the app. On Mac, right-click a chart point to add an entry for that date.

Can I compare team members’ hours?

As a team admin, the team workload chart shows each member’s tracked time against their expected time per day, week or month.

Are my notes included in reports?

Notes on time entries can be exported. Notes on projects and tasks are internal only.

Searching and Filtering

How do I show only unbilled, billable work from last quarter?

Set the date range to the quarter, then use the filters for billable status and billing status. Filters can be combined. The same filters apply in Projects, Records and Statistics.

How do I see only my own time on a team?

Use the team member filter. To see only the projects and tasks you work on, turn on Show only projects & tasks assigned to me.

Reminders

Which reminders are available?

Tyme can remind you of:

• a deadline for a project or task,
• a planned time or money budget that’s almost used up,
• starting a timer at a time of day you choose,
• a timer that’s still running,
• a day with no time logged,
• reaching your daily working hours,
• taking a break during long sessions,
• a lunch break,
• the end of your trial.

Each reminder can be turned on or off separately under Settings > Reminder.

Can Tyme notify me about overtime or when I reach my daily working hours?

Yes. Tyme can send you a push notification once you reach your daily working-time target, just like the other reminders. Turn it on under Settings > Reminder. Your current status is also always visible: the day progress ring, widgets and complications turn orange once you go into overtime.

Web

What is Tyme Web?

Tyme Web (web.tyme-app.com) is the browser-based version of Tyme — no install required, and it works on Windows, Android, Linux, or any device with a modern browser. Any team member can log in and track their time there. Team admins can also create and manage projects and tasks, and invite and manage team members, directly in the browser.

Can I use Tyme entirely in the browser, without the native apps?

Yes. You can create a brand-new team at web.tyme-app.com and run Tyme fully in the browser, without ever installing the Mac, iPhone or iPad app. Please note that Tyme Web is still in beta, and some features aren’t fully implemented yet.

Is Tyme Web finished, or still in progress?

Tracking time, managing projects and tasks, and inviting and managing team members already work. Statistics and the full set of export options are still being added, so use the Mac, iPhone or iPad app for those in the meantime.

I use Tyme on my own, without a team. Can I use Tyme Web?

Tyme Web needs a team — it talks to Tyme’s team servers, not to your personal iCloud data. You don’t need to buy anything new for this: create a team, and your existing license covers your own seat in it (see How does the team subscription work?). Then share your categories or projects with the team. Once they’re shared, log into that team at web.tyme-app.com to track them in the browser.

Why do features like the API, n8n or Zapier ask for a team, even though I work alone?

Those integrations connect to Tyme’s team servers, so they only work with team data, not with data that lives only in your personal iCloud account. If you currently track alone, create a team — a one-person team works fine — then share your data with it. Once your data is shared, the team-only integrations can see it. Log into that team in the native apps, or at web.tyme-app.com.

Mac

Which keyboard shortcuts are most useful?

Some useful ones on Mac:

• ⌘1, ⌘2, ⌘3, ⌘4 switch to Projects, Records, Statistics and your Team.
• ⌘T adds a task, ⌘U adds a subtask, ⌘N adds a project or entry depending on where you are.
• Space starts or stops the timer for the selected task.
• ⌘B switches between duration and revenue.

Can I control Tyme when another app is in front?

Yes. Under Settings > Keyboard, you can set system-wide hotkeys to show or hide Tyme, start or stop the last task, edit notes on the running timer, open the menu bar popup, and add a time entry. They are off by default. All of them open a small floating window, so you don’t need to switch apps.

Can I change what the menu bar icon shows?

Yes. The menu bar item can show a progress ring for today’s working time, the running timer, today’s total, and the active task name. Clicking it opens search and your recent tasks, so you can start and stop timers.

The Tyme menu bar icon is missing. What can I do?

macOS hides menu bar items when the bar is crowded. Open System Settings > Control Center and remove other items until Tyme is visible again. Hold ⌘ and drag Tyme to the right to keep it visible.

How do I change the first day of the week?

Go to Settings > General > First day of the week. You can use your system’s default there, or set your own start of the week.

Can I automate Tyme with AppleScript or Shortcuts?

Yes, on Mac:

• AppleScript can read and create categories, projects, tasks and records, and start or stop a timer by task ID. This works with tools such as Keyboard Maestro.
• Shortcuts can run automatically when a timer starts or stops, when your daily working-time target is reached, when a task is completed, or when a project is archived. Set them up under Settings > Shortcuts.

Can I connect Tyme to other tools and automate workflows?

Yes. Tyme is available as an integration in no-code tools such as n8n and Zapier, so you can build workflows with your other apps. For your own integrations, use the Tyme API, which requires a team and a team admin. Plugins add further imports, exports and connections to other services.

Can an AI assistant such as Claude, ChatGPT or Gemini use my Tyme data?

Yes, on Mac. Under Settings > AI & MCP, you can enable Tyme’s built-in MCP server. It lets an assistant read your data, start and stop timers, log time, and create or edit categories, projects and tasks. It’s protected by a token that’s stored on your Mac. Regular team members can only control their own timers.

iPhone and iPad

How do I set up location-based tracking (geofencing)?

Open the edit dialog for a task, scroll to Geofencing and turn it on. Pick a point on the map or enter an address, then set a radius. Choose whether the timer starts when you arrive or when you leave. You can also set a minimum time you have to stay, so driving past doesn’t count. Geofencing needs Always location permission. If it doesn’t trigger, enlarge the radius, because GPS can be weak in some areas.

My geofence doesn’t trigger – what can I check?

Open Settings > Tyme > Location and make sure it’s set to Always, with Precise Location turned on; iOS silently stops sending geofence events without both. Use a radius of at least 150–200 meters, since iOS only reports a clear crossing of the boundary, and small radii get lost in normal GPS drift, especially indoors or between tall buildings. Keep Background App Refresh on for Tyme and avoid Low Power Mode, as both can pause location monitoring to save battery. iOS also limits Tyme to 20 active geofences at a time, so if you’ve set up location-based tracking on many tasks, only the first 20 are actually being monitored. Weak signal areas, like rural roads or parking garages, and a recent restart can also delay detection by a few minutes.

How do I start and stop a timer with an NFC tag?

Open the Shortcuts app on your iPhone, go to Automation, and create a new personal automation with Settings > NFC. Scan your NFC tag, add a new action, search for Tyme, and choose Start Timer. Hold your iPhone to the tag, and a prompt appears to start the timer. Tap the prompt to start it.

How does automatic mileage tracking work?

Start a timer on a mileage task. Tyme records the distance and the start and end addresses during the drive. You don’t need to enter the distance by hand.

What can I see on the Lock Screen and in the Dynamic Island?

A Live Activity shows the running timer and its progress towards your daily target. Tap it to open Tyme, or tap the play or stop button to control the timer without opening the app. When nothing is running, quick buttons let you resume recent tasks.

Can I act on notifications?

Yes. Stop Timer, Open Tyme and Show Entry are available right from the notification.

Does Tyme work in Split View or Stage Manager?

Yes. Split View, Slide Over and multiple windows under Stage Manager are supported.

Are reminders and data up to date when Tyme isn’t open?

Normally, Tyme receives changes by push, so it’s almost live. If that isn’t possible, for example in Low Power Mode, Tyme refreshes data in the background about once an hour. This keeps data and reminders current even when the app is closed.

Apple Watch and Widgets

What can I do on my Apple Watch?

Start and stop timers from a task list grouped by project. Running timers are pinned to the top, so you can stop them without searching. You can also browse Today, Week and Month views on the watch. Choose which view and task list to show in the watch settings. The watch can’t track mileage with GPS.

What complications are available for the Apple Watch?

Four types, all updated live while a timer runs: circular (a gauge toward today’s target), rectangular (task name, duration and progress), inline (duration as text), and corner (duration with a gauge). The gauges turn orange when you go into overtime.

Which widgets are available?

On iPhone, the Home Screen has a Live Timer widget with resume buttons for recent tasks, plus Today, Week and Month widgets. The Lock Screen has Working Time and Day Start/End widgets. On Mac, Notification Center has Today, Week, Month and a Live Timer widget that you can set to any task. Each widget can be set to light or dark mode.

Sync, Teams and Devices

How does sync between my devices work?

Your personal data syncs between Mac, iPhone, iPad and Watch through your private iCloud account. Team data syncs separately from iCloud, through our team servers.

The cloud sync doesn’t seem to work. What can I do?

Check that:

• sync is turned on in Tyme (Settings > Sync),
• every device runs the latest version of Tyme,
• every device uses the same iCloud account, and iCloud is enabled for Tyme,
• your iCloud storage isn’t full,
• no firewall or app, such as Little Snitch, is blocking Tyme’s network traffic.

The first sync can take a while. Check the status in Settings. If it says Waiting for Cloud… or Syncing…, give it time. If it still doesn’t work, restart your devices, then check Apple’s system status page.

If you think sync is stuck, turn sync off on all devices. Then open Tyme > Settings > Support > Developer and choose Reset iCloud Sync. Confirm that the cloud data should be deleted and restart the device. Turn sync back on, and wait for it to finish before you start Tyme on other devices.

What can a team admin do, and what can a member do?

Admins can edit, delete, complete and rebill all team data, and change rates. Members can create or edit their own unlocked time entries and non-completed subtasks. Members can’t see budget data, and they can’t create or edit projects or tasks. The same rules apply in the app, in AppleScript and in the MCP server.

How do I invite people and assign work?

In the Team tab, you can invite new team members. They receive everything they need by email. To assign projects to new members, open the project and go to Edit > Assigned Members. Assignments carry over when you duplicate a project.

How do I share a personal project with my team, or take it back?

Open the project or category, choose Edit, and turn on Share category / project with team. Turn it off to make it local again. Tasks and records move with the project.

How do I see how many seats my team uses?

The team overview shows each member’s role, scheduled hours, last sync time and status. You’ll see a warning if you’ve used more seats than you’ve purchased.

Can each team member have their own working hours?

Yes. Each member has a working-time schedule with history, so each member’s expected and actual hours are compared against the schedule that applied at the time.

I can’t turn on iCloud on a device. How can I share my subscription?

If iCloud isn’t allowed on a device, for example on a work Mac, you can create a one-person team and log in with the team login on each device. Then convert the categories or projects you want to share into team projects.

What happens to a team member’s time entries when I remove them?

When you remove a member, they lose access to the team. Their time entries are kept, but you can no longer filter by the deleted team member.

What is the difference between private and shared projects?

A private project exists only on your device, and other team members can’t see it. When you share a project or category, it becomes team data and appears for the members assigned to it. You can take a shared project back to private at any time.

Why do I keep getting logged out of my team?

Your Mac’s Keychain may hold an outdated Tyme entry. Open Applications > Utilities > Keychain Access, search for com.tyme-app.Tyme3, delete it, and restart your Mac. Then log in again.

License and Subscription

How does Tyme check my license?

Tyme checks your license status with the server, not only based on local purchase data. If your subscription appears expired but the server can’t be reached, Tyme keeps working for up to 14 days, until it requires a check. If Tyme can't find a license, it falls back to read-only mode.

Is my trial or subscription recognized on my other devices?

Yes, when iCloud is enabled for Tyme on each device. Open the license screen on the device that has the active subscription, then on the other device. It should unlock automatically. Subscriptions are shared through your iCloud account. If you have a team, the license is automatically linked to your team.

Where is my license?

If you bought Tyme from the Mac App Store, download it with the same Apple ID and your license activates automatically. If you bought from our website, your license was sent by email. Download Tyme from our website, or contact us and we’ll gladly send it to you again.

My purchase isn’t recognized. What should I do?

For App Store purchases, download Tyme with the same Apple ID you bought it with. Sign out of the App Store, restart your device, then open Tyme > Manage License and choose Restore Purchase. If that doesn’t work, delete Tyme and install it again from the App Store.

For purchases from our website, download Tyme from our website, open Tyme > Manage License, choose Restore Purchase, and enter the email address you bought with.

How does the team subscription work?

Every new team starts with a 14-day trial. After the trial, the team admin create a new subscription for the team, or, if an individual license already exists, extend it to cover more users. The team admin gets everything needed for this by email. You can also do this directly in Tyme: Tyme > Manage License and choose the number of users. If several members already have an individual license, the team admin only needs to extend their license by the difference to the active members. Each member can use Tyme on all devices.

How do I cancel or manage my subscription?

Open Tyme’s settings and choose License. If you subscribed through our website, you can cancel there. If you subscribed through the App Store, cancel under Manage Subscriptions in your Apple account settings. After you cancel, you keep full access until the end of your billing period. Then Tyme switches to read-only mode, and your data stays visible.

Where is my invoice?

Invoices are emailed when your subscription renews or when you sign up. For App Store subscriptions, you can also find them at Apple’s report a problem page. If you subscribed through our website and didn’t receive one, contact us with the email address you used.

How many devices can I use one subscription on?

Up to 5 devices for Mac and iOS combined. Each subscription belongs to one person. For team use, each member needs their own subscription, or the team admin extends the subscription to cover the members.

What happens to my data if my subscription expires?

Tyme switches to read-only mode. You can still see all your local data, but you can’t add or change entries. Team data stays on the team servers until you explicitly delete a team or we delete it automatically after one year of inactivity. If you renew your subscription, you can pick up right where you left off.

Can I switch between the App Store and the website version?

Each Tyme version is tied to one purchase channel: the Mac App Store version or the version from our website. Tyme doesn’t move a subscription from one to the other. To change, cancel the old subscription and subscribe in the version you want. Contact us if you need help.

Siri, Shortcuts and Integrations

What can I ask Siri?

You can ask Siri to start a timer for a task, stop the timer, add a task or project, log a time entry (including mileage), show running timers, and tell you how many hours you’ve worked today, this week or this month. Other actions, such as adding a note to a running timer, are available in the Shortcuts app.

Can Tyme send time to my invoicing software?

Yes. Plugins connect Tyme to invoicing and accounting tools such as Lexware Office, sevdesk, WISO MeinBüro and more. Install them under Settings > Plugins. For an overview, see Plugins.

How does the GrandTotal integration work?

On Mac, when GrandTotal is installed, Tyme syncs automatically. When you switch away from Tyme, the records of your active billable projects are exported for GrandTotal. When you return, Tyme reads back the billed and paid status. Once GrandTotal has marked a record as billed, you can’t change its billing status in Tyme. Such entries show a Managed by GrandTotal label. You can also copy projects or records with ⌘C and paste them into GrandTotal.

Can I import data from another app?

Yes. Tyme imports from Mite, Timings, CSV files, and Tyme 2 and earlier Tyme 3 backups. Open Tyme > Import. More import and export options are available through plugins. For an overview, see Plugins.

Can my time entries appear in my calendar?

Yes. Choose a calendar as your Tyme calendar. Each time entry and absence appears there as Project: Task. If you move or edit one of these events, the change is saved back to Tyme. The first time you turn this on, Tyme adds the last three years of entries. Tyme doesn’t create entries from other calendar events.

Data, Backups and Privacy

Where is my data stored, and what leaves my device?

Your personal data is stored in Tyme’s database on your device. If iCloud sync is on, your personal data is also synced through your private iCloud account. Team data is stored on Tyme’s servers, and Tyme checks your license with its server. Tyme sends anonymous usage data and crash reports only if you agree. You can change this in Settings > Support. Our privacy policy describes the details.

Can I use Tyme without an internet connection?

Yes. You can track time and edit projects and records without a connection. Your personal data syncs through iCloud as soon as you’re back online. The same goes for team data: Tyme remembers your changes and syncs them once a connection is available again. If Tyme can’t reach the license server, it keeps working for up to 14 days.

How do I back up and restore my data?

On Mac, go to Settings > Backup and turn on Activate automatic backups. Tyme then saves a local backup of your database every 8 hours and keeps the backups of the last 7 days. With Backup Now you can create an extra backup at any time, and with Open Backup Folder you can find the files. To restore, select an automatic backup in the Restore section, or a backup file you saved manually before. Tyme then asks whether to restore the saved state or merge it with your existing data.

Can I turn off usage data and crash reports?

Yes. Open Settings > Support and change Send Usage Data and Activate Crash Reports as you like. Both options are optional.

Editing, Undo and Deleting

How do I undo a mistake?

On Mac, press ⌘Z to undo and ⇧⌘Z to redo. The menu shows what will be undone. If there’s nothing to undo, Tyme tells you. On iPhone and iPad, shake the device to undo the last action.

What happens when I delete a project, task or category?

• Deleting a project also deletes all of its tasks and time entries.
• Deleting a task also deletes its time entries. For a mileage task, its tracked trips are deleted too. Subtasks are deleted with it, even if filters hide them.
• Deleting a category doesn’t delete its projects or tasks.
• Deleting a team member doesn’t delete their time entries.

Tyme asks you to confirm before every deletion.

Can I get deleted data back?

Right after a deletion, use Undo (⌘Z on Mac). Otherwise, you can restore an automatic backup, if you have one. A backup restores the whole database, not just the deleted item. You can merge it with your current data instead of replacing it.

Troubleshooting

The durations I see look wrong.

Check the rounding setting on the task or project. In most views, Tyme only shows the rounded time.

Tyme says there’s an update, but I can’t find it.

On Mac, open the Mac App Store, go to the Updates tab and install Tyme if it’s listed. If it isn’t, sign out of the App Store, restart your Mac, and sign in again. On iPhone and iPad, update Tyme in the App Store.

Tyme is damaged and won’t open.

This is rare, and it’s usually a problem with the download. Delete Tyme with Launchpad, sign out of the Mac App Store, restart your Mac, sign in again, and install Tyme from your purchases. If that doesn’t help, contact Apple.

How do I restore my data from a Time Machine backup?

If you use iCloud sync, first delete Tyme’s cloud data as described in the sync section. Then, in Finder, use Go > Go to Folder and open ~/Library/Containers/com.tyme-app.Tyme3-macOS/Data/Library/Application Support/. Use Time Machine to restore the files Tyme3.data, Tyme3.data-shm and Tyme3.data-wal.

Fix issues with the old version of Tyme (Tyme2)

If Tyme 2 doesn’t recognize your license, you can generate a new license.

To download Tyme 2 again, use one of these options:

• If you bought Tyme 2 from our website, download the Tyme 2 zip file.
• If you bought Tyme 2 from the App Store, open the App Store, click your profile picture, and find Tyme 2 under your purchases.

I see “Your Purchase Could Not Be Completed.”

Check that In-App Purchases are turned on in your iPhone’s Restrictions settings. If the problem continues, contact Apple support. If you need more time with Tyme while you wait, contact us.

Tyme can’t verify my license.

A firewall is probably blocking Tyme. Allow downloaded and signed apps such as Tyme to make connections in System Settings > Network > Firewall. If you use Little Snitch or a similar tool, allow Tyme’s traffic there too.

How do I delete my team and its data?

Follow the steps at this link. This deletes the team data on our servers. Cancel your subscription separately, as described above.

Legal

Tyme App - Privacy Policy

How Tyme handles your data is described in the privacy policy of the Tyme app.

Tyme App - Terms of Use

The rules for using Tyme are set out in the terms of use of the Tyme app.